Do you know why room capacities are so important to confirm at the time of reservation?
Each unit type has very clear guidelines for room occupancies, which are set to ensure your safety, comfort and the efficient management of the hotel. Your reservation agent can assist you in making sure your booked unit type adequately accommodates the total number of guests in your party. Here is the maximum occupancy allowed for each room configuration:
-Studio: 2 adults and 2 children under 12 years old
-1 Bedroom: 4 people
-2 Bedroom: 6 people
-3 Bedroom: 8 people
When you arrive at the resort, it’s important to us that your room is ready. The last thing you want after a long and tiring day of traveling is to arrive, and then, because of confusion as to the size of your group, not have a room available. Who wants to be stuck in the lobby waiting to see if the hotel can accommodate you, when you could be in your room with your shoes off, blending your first batch of margaritas!?
We want you to start your vacation off the right way. Therefore, we can’t stress enough how important it is to be accurate with the number of guests in your group at the time of reservation. Please be sure to call back if the total number of guests changes, so we can adjust your reservation if necessary, and make sure that the hotel is holding the correct size unit for you. See you soon!